Privacy Policy

1. Information We Collect

VoidX ("we", "our", or "us") operates digital platforms and software products including Aktive AI, VoidX Academy, Reach, VoidX Grabber, and The Gist House.

We collect information you provide directly to us when creating an account, updating your profile, subscribing to services, or contacting us for support. This may include your name, email address, school or institutional affiliation, and account preferences.

2. User Content & Submissions

When you submit code, text, files, or queries through our platforms (such as coding exercises on VoidX Academy or academic study questions in Aktive AI), your inputs are processed solely to execute code, evaluate output, or generate requested responses.

You retain all ownership and intellectual property rights in the code and original content you submit.

3. How We Use and Protect Data

We use your information to operate, provide, maintain, and improve our services, authenticate accounts, prevent abuse, and communicate service updates.

We do not sell your personal information or data to third-party data brokers, and we do not use your private code or academic submissions to train public models without your explicit consent.

4. Payments and Billing

Payments for subscriptions or premium features are processed through verified payment providers such as Paystack. VoidX does not store payment card numbers, CVVs, or financial credentials on our servers.

5. Data Retention & Account Deletion

We keep your information only as long as necessary to provide services and comply with legal obligations. You can request account deletion or data removal at any time by contacting us at hello@voidxhq.com. Once verified, your account data will be permanently deleted from our systems.

6. Contact

If you have any questions or feedback regarding this Privacy Policy, please email us at hello@voidxhq.com.